Social Work and Problems in Written Communication


SocialWork and Problems in Written Communication

Kirst-Ashman,K. (2012). Brooks/ColeEmpowerment Series: Introduction to Social Work &amp Social Welfare:Critical Thinking Perspectives.London: Cengage Learning.

Theauthor of this book, Kirst-Ashman, is a professor and was a chairmanin the department of social work at the University ofWisconsin-Whitewater. The main idea presented by the author entailsthe issues required or necessary to a social worker some of whichrequire critical thinking. According to the author, issues ofcommunication are exceedingly crucial to the social worker because ofthe nature of the work that a social worker is involved. A socialworker can work in an environment that has individuals that haveproblems in written communications because at times the individualsthey interact with do not understand written communications. In casea social worker is encountered with a situation, where the persondoes not know how to interact through written communication, he canseek the assistance of an interpreter. This source is intended fortutors that teach social work. Through reading the informationcontained in this source, tutors can gain knowledge concerning howthey can teach others in solving the problem that may emerge due tomeeting individuals that do not understand written communication. Theinformation in this source can also be used by scholars that doresearch in the area of written communications in social work. Thisinformation can aid in comparing different information in the area ofstudy. The information provided by this source concerning how tosocial workers can handle the problem of meeting individuals that donot have the knowledge can be perceived as reliable because it isfrom a reliable source the author being a professional in the area,it is most likely that the information is from a justifiable source.

Negi,J.N., Bender, A.K., Furman, N., Fowler, N.D. &amp Prickett, C.J.(2010). Enhancing Self Awareness: A Practical Strategy to TrainCulturally Responsive Social Work Students. Advancesin Social Work,Vol. 11, No. 2, pp. 223-234. Retrieved from

ThisJournal article has been written by Negi, J.N., Bender, A.K., Furman,N., Fowler, N.D. and Prickett, C.J. Negi is an assistant professor atthe University of Maryland, Bender is an assistant professor at theUniversity of Denver, Furman acts as a Director and an associateprofessor at the University of Washington (Tacoma), Fowler acts anassistant professor at the University of Texas, while Prickett is amaster student at the university of Maryland. The main idea presentedin this source is that students can be engaged in the process ofself-discovery, with the aim of helping them understand their biases,develop empathy, and become well prepared for culturally responsivepractices. According to the article, social workers are likely toengage in culturally diverse area and as such, they need to developself-awareness. In such an environment, communications may behindered by cultural differences. Developing self-awareness can aidin resolving written communication problem in a culturally diverseenvironment. The intended audience for this article is social workstudents. Students taking social work can benefit from theinformation provided in this article since it can help them indeveloping self-awareness, which is critical for their practice in aculturally diverse environment. Besides, social work educators arealso a target for the information presented in this article. Socialwork educators can use the information in understanding thestrategies that can help in teaching social work students on how towork in a culturally-diverse environment. On the other hand, theinformation presented in this article can be useful in providingliterature to scholars doing research in the area. Informationprovided in this article can be seen as being reliable since it hasbeen provided by authors that have knowledge in the area of socialwork. In fact, all the authors have degrees in the area of socialwork.

Vandenbroucke,B. (2012, April 25th).TheNew York Times:The Antisocial Effects of Social Media

Thissource has been written by Vandenbroucke, who is a reporter with theNew York Times other individuals have provided responses or reactedto the information provided by the reporter. The main idea presentedin this source concerns the manner in which written communicationshave taken face in the social media. According to the source, mostindividuals are now avoiding face to face communications and optingfor written communications in the social media. Despite of the placesthat individuals work, they just communicate through writing andposting on the social media. This implies that this is likely tocause problems in different workplaces, places having social workersincluded. According to this source, since face to face communicationsbecome avoided or replaced by the written communications in thesocial media, real connections become avoided. For a social worker,avoiding such real connections is a huge problem because it impliesthat a social worker is not likely to meet with individuals that needhim the most in case he/she opts to use the written communicationsthrough the social media. Besides, according to this source, in casethe social media is chosen for conveying written communications,there is a likelihood of having fewer chances of reflecting.

Theinformation in this source is dedicated to the general public. Thegeneral public can apply this information in avoiding the excessiveuse of the social media in sending written messages, while in theirdifferent workplaces. The information from this source cannot berelied upon fully this is because the author of the information is areporter, whose knowledge in the area is not well known. Besides, itis partially reliable because it entails other individuals that offertheir opinions on the use of the social media in sending writtenmessages.


Whendoing the research concerning self-awareness and problems in writtencommunication, I learnt several items, which have the capacity ofinfluencing the professional effectiveness of a social worker. One ofthe items that I learnt is that self-awareness is a critical elementof culturally competent social work practice. Therefore, as a socialworker, I would consider developing self-awareness because it wouldhelp in the social work professional as I interact with differentindividuals from different cultures. A social worker should becapable of interacting with individuals’ cultures in order toeffectively deal with the practice. Another thing entails avoidingwritten communications through the social media. This will help inenhancing the profession of social work because there will be a lotof time for reflecting as professionals. In addition, I learnt aboutusing interpreters where there is a problem in dealing with writtencommunication. This will help in serving people effectively in aplace of diverse culture.


Giltrow,J. (2002).&nbspAcademicwriting: Writing and reading in the disciplines.Peterborough, Ont: Broadview Press.

Huff,A. S. (1999).&nbspWritingfor scholarly publication.Thousand Oaks, Calif [u.a.: Sage Publications.

Kirst-Ashman,K. (2012). Brooks/Cole Empowerment Series: Introduction to SocialWork &amp Social Welfare: Critical Thinking Perspectives. London:Cengage Learning.

Negi,J.N., Bender, A.K., Furman, N., Fowler, N.D. &amp Prickett, C.J.(2010). Enhancing Self Awareness: A Practical Strategy to TrainCulturally Responsive Social Work Students. Advancesin Social Work,Vol. 11, No. 2, pp. 223-234. Retrieved from

Vandenbroucke,B. (2012, April 25th).TheNew York Times:The Antisocial Effects of Social Media.