Discussion questions Unit

IT MANAGEMENT

Discussionquestions

Unit

1.What were some of the training techniques that the organization usedto get people to learn how to use a mouse?

Toget people to learn how to use a mouse relied on simple taskscategorized into: description/ labeling, placing the mouse, clickingthe mouse, drag and drop, and drawing with the mouse. Thedescription/labeling involved training the employees about thedifferent parts and functions of a mouse such as the scroll wheel,the right and left buttons. The clicking bit of the training taughtemployees on how to use the various buttons of the mouse to click andeven highlight content in a computer. This was achieved by usinginternet browsers, OS and other programs such as MS word. The paintand MS word were particularly used to train the employees on how todraw different shapes using a mouse. The drag and drop functions of amouse was taught using creating new folders and files. Each employeewas given the chance to demonstrate the learned functions of themouse to the others.

2.How does prototyping development work? Can you do this with apackaged software application or is it only used in customdevelopment

Prototypingdevelopment involves creating simple versions of the larger projectto give clients a feel of the anticipated project. In so doing, thedevelopers are able to create a program using currently knownrequirements and incorporate design specification as per the client’sneeds. This way, designers anticipate and eliminate any potentialproblems that affect the final project. Additionally, clients cancalls for modifications to accommodate new issues that may crop up.This approach is mostly used for custom software development such asthe case of Wal-Mart which built its own software from scratch but itcan also be used for package software (Turban &amp Potter 2005).This involves developers assessing potential users’ needs andincorporating them in the development. Such prototypes however aretested and sampled very closely to avoid leaks.

References

Turban,R. &amp Potter, R. (2005). Introductionto information technology.New York: John Wiley.